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1.
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The trademark Hilti identifies a
worldwide offer of complete systems of products, software and services of high
quality and resulting from this, high reliability.
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2.
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Hilti products and services
offer the user the highest possible level of safety when working and after work
execution.
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3.
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The quality of all offered
products, software and services is oriented towards satisfying the requirements
of our focus customers / trades.
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4.
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The quality of our products,
services (repair, products availability etc.) advisory service and training is
the result of the commitment and capabilities of each employee. This key
requirement for the success and continuing existence of the corporation is
upheld by specific instruction and follow-up training of our personnel and by
working conditions which promote quality.
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5.
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The quality policy is an integral
part of our corporate policy. A key responsibility and task of management is to
continually promote quality as one of our sources of success by communicating
quality, actively «living» quality and deriving as well as
implementing specific departmental quality goals.
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6.
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The quality assurance principles
formulated in the corporate quality system manual serve to support
implementation of the quality policy. |
